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The Booking Process

  1. Please fill in the enquiry form or booking form and check for availability.
  2. You will then receive a status check email confirming the dates requested or with alternative options.
  3. To proceed with the reservation, please email your confirmation or fill in the booking form with chosen payment options.
  4. Upon receipt of payment you will be issued with two rental contracts – one copy for you and one for us.
  5. You will then sign the copy contract and send by return email, fax or postal address indicated on the rental contract.
  6. Six weeks prior to the holiday booking the full balance of payment is due together with the security deposit cheque. This cheque is not cashed and is returned or destroyed after your apartment/ chalet is checked.
  7. The booking process is now complete

For contractual information please download our sample contract and terms and conditions in the boxes opposite >>

Payment Options

Deposit payment
To reserve the holiday booking a 25% deposit payment is required or alternatively the payment can be made in full in advance.


By Cheque: Please make UK cheques payable to Studioactive Ltd and send to Le Clos St Savin, 32 Bvd du Cambre D’Aze, 66120 Font Romeu, France.


Please make Euros cheques payable to: SARL StudioActive and send to Le Clos St Savin, 32 Bvd du Cambre D’Aze, 66120 Font Romeu, France.

Payments are currently accepted in GBP and euros.

By Paypal: This is an instant payment service, and it is very safe.
Here's how it works:
You will sign up (FREE) for a Paypal account by following this link: www.paypal.com
You will issue funds in your chosen currency to:

oguignard@studioactive.co.uk (euros)
elizabethhill@studioactive.co.uk (GBP/ US Dollars)


Paypal is very safe, we have been using it for years. Our customers from all over the world pay us with paypal.

Balance of payment
The remaining payment is due 6 weeks prior to the start of the holiday booking.

Payment options are detailed above.

Security Deposit Cheque
A security deposit cheque is required at the start of your holiday to safeguard against any damages to the apartment or chalet during your stay. Small breakages can be paid for on site, e.g. wine glasses, plates etc. Please see Charge list of breakages.

This security cheque is not cashed and is returned by post or destroyed at the end of your stay, once the apartment has been checked. If there is unreported damage in your accommodation you will firstly receive a written notice outlining the payment options.






Terms & Conditions (pdf)

Terms of letting (UK)

Conditions de location (FR)




Sample Contracts (pdf)

French Contract

English Contract


Other Costs (word doc)

Breakage charges

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